Unleash Your Business Potential

With Proven Expertise in Call Center Outsourcing

You're not just getting a service provider; you're gaining a dedicated partner committed to your business's growth.

Partners Who Rely On Us:

    We can help your company live up to its potential

    Optimized Call Center Operations:

    Customer Service

    Elevate your customer interaction with our compassionate and proficient CSAT professionals. Our expertise lies in calming tense situations and overseeing call center operations to guarantee client satisfaction.

    Back Office Processing

    Revitalize your business functions with our committed back-office crew. With mastery in assorted software tools and diverse operational systems, we expertly manage a broad spectrum of tasks.

    Sales / Appointment Setting / Lead Gen.

    Supercharge your sales cycle with our tactical acumen. We implement industry-leading methodologies to boost lead development, meeting coordination, and conversion ratios.

    Tech Support

    Address technological hiccups effectively with our single-call resolution strategy. Our tech support virtuosos excel in handling and settling tickets, assuring unbroken operations.

    Billing and Collections

    Fortify your accounts receivable management with our thorough invoicing and collections approach. We aid in preserving a robust cash flow and precise fiscal records.

    Why PartnerUp?


    As a true BPO group, we can support all major workflows for call center outsourcing services to a full lead generation team.

    Let's make a move! Discuss the next transformative step for your business.

    Meet Partner-Up: Your Trusted Ally in Call Center Outsourcing

    Partner-Up is born out of a wealth of industry expertise.

    With over 20 years of experience, our founding team has been at the forefront of the outsourcing industry's birth and growth in the region, mastering the intricacies of the trade, understanding the pivotal dos and don'ts, and pinpointing the optimal moments for outsourcing to yield the best results.

    Members Of:

    Culture Drives Our Success

    El Salvador

    The Prime Choice for Call Center Outsourcing

    With its time-zone compatibility (U.S. Mountain Time), El Salvador emerges as the ideal location for your call center services.

    • U.S. dollar as the official currency for streamlined financial transactions
    • Short 2-hour flights to major U.S. cities (over 20 daily flights) Cultural affinity: 2.3 million Salvadorans in the U.S. (35% of the population)
    • Seamless communication and stronger relationships with US-based customers

    Our Certifications:

    Case Study

    Health Care Company

    We joined forces with a leading HealthCare company. Managing three call center vital pipelines, we orchestrated outbound calls to Home Health Aides, streamlining appointments, paperwork, attendance records, and customer satisfaction. Additionally, our teamwork extended to promoting their specialized certification product for the east coast, primed for future expansion.


    Annual Savings in operational costs


    Patient Intake Specialists

    85% CSAT rating with single-touch resolution.
    37% Increase in first contact resolution.

    Billing Specialists

    Reduce Claims Denial Rate to 2%
    0 Missed Filling Deadlines
    98% of Net Collections Rate

    Sales and Lead Generation Agents

    $337,920 of sales last year
    125 Outbound calls per day

    What Our Partners Say About Us:

    • UAM's well-rounded resources continue to contribute to the agency's increased client acquisition rate. They're committed to accomplishing their tasks with accuracy and transparency, and they offer top-notch backend call center support to guarantee the efficacy of their client's procedures.
      Jon James
      CEO - Ignited Results
    • The level of talent that they have available is impressive. UAM call center services make day-to-day processes easier and more efficient. Their team is smart, reliable, and easy to work with. Their services are extremely affordable, and they have strong project management skills.
      Susan Hildreth
      VP - CARROLL
    • Their call center services are reliable and thorough. UAM has increased my productivity and has dramatically reduced my workload. The team's responsiveness and timeliness strengthen the ongoing engagement. Above all, they ask relevant questions to understand all processes.
      Sierra Hayes
      Ops Mgr - Dream Local
    • The partner is happy with the engagement as well as pleased with the call center agents efficiency and work ethic. Despite working remotely, they implemented effective communication, productivity, and proactivity. Adaptability and professionalism are hallmarks of their high-quality work.
      Gianfranco Giammattei
      Avanti Way Realty

    Don't wait! Let's talk about the next big step that will transform your business.